iSpeakATL – Language Access in the City of Atlanta

iSpeakATL – Language Access in the City of Atlanta

The City of Atlanta is set to launch a citywide Language Access Plan. The cornerstone of the plan will be the provision of free, competent, and effective language access services. By communicating with Limited English Proficient (LEP) clients in languages they fully understand, the City seeks to improve the overall quality of life in Atlanta for LEP individuals, many of whom are immigrants and refugees.

Mayor Kasim Reed,  through the office of Immigrant Affairs, is committed to ensuring that no person is excluded from participation in, denied the benefits of, or subjected to discrimination in the receipt of any City services on the basis of race, ethnicity, or language. With the understanding, that no one in Atlanta should have to speak excellent English to receive excellent service the City created the iSpeakATL initiative.

As part of this initiative, the City created a language access taskforce made up of 19 City departments to both create and implementing agency-specific processes  for serving limited English proficient constituents. As part of the preparation of their language access plans, departments met with community partners in the Metro-Atlanta area at an August 29, 2017 community partners meeting “Speak Up. Atlanta Listens!”

If you would like more information on iSpeakATL or to be updated on our launch date please email Valerie Mills at vmills@atlantaga.gov.